Incident.io connector

Set up the Incident.io connector in Kaivo: authentication, configuration, the 15 BigQuery tables it syncs, and answers to common questions.

Written By Lauri Raivio

Last updated 16 days ago

Kaivo is a fully managed data platform that syncs your Incident.io data into a Google BigQuery warehouse and keeps it up to date automatically. There is no pipeline to build and no infrastructure to run, so you can spend your time analysing your data from Incident.io instead of moving it.

What is the Incident.io connector

Sync your incident.io data into BigQuery with Kaivo to analyse incidents, response, and reliability over time.

Category	Tech
Authentication	API key
Setup	Self-service

Getting started with the Incident.io connector

Sign up for Kaivo and create a workspace.
Connect your Incident.io account.
Choose which tables to sync.
Wait for the initial sync to finish.
Query your data in BigQuery or your favourite AI or BI tool.

Authenticating Incident.io

Authenticate with your API Key.

Field	Description
API Key	API key to use. Find it at https://app.incident.io/settings/api-keys

Tables and columns synced from Incident.io

Kaivo syncs 15 tables from Incident.io into a dedicated dataset in your BigQuery warehouse. Click any table to see its columns and types.

actions (13 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`assignee__email`	`STRING`
`assignee__id`	`STRING`
`assignee__name`	`STRING`
`assignee__role`	`STRING`
`assignee__slack_user_id`	`STRING`
`created_at`	`STRING`
`id`	`STRING`
`incident_id`	`STRING`
`status`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

alerts (12 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`alert_source_id`	`STRING`
`created_at`	`STRING`
`deduplication_key`	`STRING`
`id`	`STRING`
`resolved_at`	`STRING`
`source_url`	`STRING`
`status`	`STRING`
`title`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: alerts__attributes

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`attribute__type`	`STRING`
`attribute__array`	`BOOL`
`attribute__id`	`STRING`
`attribute__name`	`STRING`
`value__catalog_entry__catalog_type_id`	`STRING`
`value__catalog_entry__id`	`STRING`
`value__catalog_entry__name`	`STRING`
`value__label`	`STRING`
`value__literal`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

catalog_types (16 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`color`	`STRING`
`created_at`	`STRING`
`icon`	`STRING`
`id`	`STRING`
`is_editable`	`BOOL`
`last_synced_at`	`STRING`
`name`	`STRING`
`ranked`	`BOOL`
`registry_type`	`STRING`
`schema__version`	`FLOAT64`
`semantic_type`	`STRING`
`type_name`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: catalog_types__categories

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: catalog_types__required_integrations

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: catalog_typesschemaattributes

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`type`	`STRING`
`array`	`BOOL`
`id`	`STRING`
`mode`	`STRING`
`name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

custom_fields (8 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`created_at`	`STRING`
`field_type`	`STRING`
`id`	`STRING`
`name`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

escalations (18 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`created_at`	`STRING`
`creator__alert__id`	`STRING`
`creator__alert__title`	`STRING`
`creator__user__email`	`STRING`
`creator__user__id`	`STRING`
`creator__user__name`	`STRING`
`creator__user__role`	`STRING`
`creator__user__slack_user_id`	`STRING`
`creator__workflow__id`	`STRING`
`creator__workflow__name`	`STRING`
`escalation_path_id`	`STRING`
`id`	`STRING`
`priority__name`	`STRING`
`status`	`STRING`
`title`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: escalations__events

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`event`	`STRING`
`id`	`STRING`
`occurred_at`	`STRING`
`urgency`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: escalationseventschannels

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`microsoft_teams_channel_id`	`STRING`
`microsoft_teams_team_id`	`STRING`
`slack_channel_id`	`STRING`
`slack_team_id`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: escalationseventsusers

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`email`	`STRING`
`id`	`STRING`
`name`	`STRING`
`role`	`STRING`
`slack_user_id`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`alert_source_id`	`STRING`
`created_at`	`STRING`
`deduplication_key`	`STRING`
`description`	`STRING`
`id`	`STRING`
`resolved_at`	`STRING`
`source_url`	`STRING`
`status`	`STRING`
`title`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`external_id`	`INT64`
`id`	`STRING`
`name`	`STRING`
`reference`	`STRING`
`status_category`	`STRING`
`summary`	`STRING`
`visibility`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

follow-ups (21 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`assignee__email`	`STRING`
`assignee__id`	`STRING`
`assignee__name`	`STRING`
`assignee__role`	`STRING`
`assignee__slack_user_id`	`STRING`
`created_at`	`STRING`
`external_issue_reference__issue_name`	`STRING`
`external_issue_reference__issue_permalink`	`STRING`
`external_issue_reference__provider`	`STRING`
`id`	`STRING`
`incident_id`	`STRING`
`priority__description`	`STRING`
`priority__id`	`STRING`
`priority__name`	`STRING`
`priority__rank`	`FLOAT64`
`status`	`STRING`
`title`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

incident_roles (11 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`created_at`	`STRING`
`id`	`STRING`
`instructions`	`STRING`
`name`	`STRING`
`required`	`BOOL`
`role_type`	`STRING`
`shortform`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

incident_statuses (9 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`category`	`STRING`
`created_at`	`STRING`
`id`	`STRING`
`name`	`STRING`
`rank`	`FLOAT64`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

incident_timestamps (5 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`id`	`STRING`
`name`	`STRING`
`rank`	`FLOAT64`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

incident_updates (24 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`created_at`	`STRING`
`id`	`STRING`
`incident_id`	`STRING`
`message`	`STRING`
`new_incident_status__description`	`STRING`
`new_incident_status__category`	`STRING`
`new_incident_status__created_at`	`STRING`
`new_incident_status__id`	`STRING`
`new_incident_status__name`	`STRING`
`new_incident_status__rank`	`FLOAT64`
`new_incident_status__updated_at`	`STRING`
`new_severity__description`	`STRING`
`new_severity__created_at`	`STRING`
`new_severity__id`	`STRING`
`new_severity__name`	`STRING`
`new_severity__rank`	`FLOAT64`
`new_severity__updated_at`	`STRING`
`updater__user__email`	`STRING`
`updater__user__id`	`STRING`
`updater__user__name`	`STRING`
`updater__user__role`	`STRING`
`updater__user__slack_user_id`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

incidents (45 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`created_at`	`STRING`
`creator__user__email`	`STRING`
`creator__user__id`	`STRING`
`creator__user__name`	`STRING`
`creator__user__role`	`STRING`
`creator__user__slack_user_id`	`STRING`
`has_debrief`	`BOOL`
`id`	`STRING`
`incident_status__description`	`STRING`
`incident_status__category`	`STRING`
`incident_status__created_at`	`STRING`
`incident_status__id`	`STRING`
`incident_status__name`	`STRING`
`incident_status__rank`	`FLOAT64`
`incident_status__updated_at`	`STRING`
`incident_type__description`	`STRING`
`incident_type__create_in_triage`	`STRING`
`incident_type__created_at`	`STRING`
`incident_type__id`	`STRING`
`incident_type__is_default`	`BOOL`
`incident_type__name`	`STRING`
`incident_type__private_incidents_only`	`BOOL`
`incident_type__updated_at`	`STRING`
`mode`	`STRING`
`name`	`STRING`
`permalink`	`STRING`
`reference`	`STRING`
`severity__description`	`STRING`
`severity__created_at`	`STRING`
`severity__id`	`STRING`
`severity__name`	`STRING`
`severity__rank`	`FLOAT64`
`severity__updated_at`	`STRING`
`slack_channel_id`	`STRING`
`slack_channel_name`	`STRING`
`slack_team_id`	`STRING`
`summary`	`STRING`
`updated_at`	`STRING`
`visibility`	`STRING`
`workload_minutes_late`	`FLOAT64`
`workload_minutes_sleeping`	`FLOAT64`
`workload_minutes_total`	`FLOAT64`
`workload_minutes_working`	`FLOAT64`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: incidents__custom_field_entries

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`custom_field__description`	`STRING`
`custom_field__field_type`	`STRING`
`custom_field__id`	`STRING`
`custom_field__name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: incidents__custom_field_entries__custom_field__options

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: incidents__custom_field_entries__values

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: incidents__duration_metrics

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`duration_metric__id`	`STRING`
`duration_metric__name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: incidents__incident_role_assignments

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`assignee__email`	`STRING`
`assignee__id`	`STRING`
`assignee__name`	`STRING`
`assignee__role`	`STRING`
`assignee__slack_user_id`	`STRING`
`role__description`	`STRING`
`role__created_at`	`STRING`
`role__id`	`STRING`
`role__instructions`	`STRING`
`role__name`	`STRING`
`role__required`	`BOOL`
`role__role_type`	`STRING`
`role__shortform`	`STRING`
`role__updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: incidents__incident_timestamp_values

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`incident_timestamp__id`	`STRING`
`incident_timestamp__name`	`STRING`
`incident_timestamp__rank`	`FLOAT64`
`value__value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

schedules (7 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`created_at`	`STRING`
`id`	`STRING`
`name`	`STRING`
`timezone`	`STRING`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: schedulesconfigrotations

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`handover_start_at`	`STRING`
`id`	`STRING`
`name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: schedulesconfigrotations__handovers

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`interval`	`FLOAT64`
`interval_type`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: schedulesconfigrotations__layers

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`id`	`STRING`
`name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: schedules__current_shifts

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`end_at`	`STRING`
`fingerprint`	`STRING`
`rotation_id`	`STRING`
`start_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

severities (8 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`created_at`	`STRING`
`id`	`STRING`
`name`	`STRING`
`rank`	`FLOAT64`
`updated_at`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

users (11 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`base_role__description`	`STRING`
`base_role__id`	`STRING`
`base_role__name`	`STRING`
`base_role__slug`	`STRING`
`email`	`STRING`
`id`	`STRING`
`name`	`STRING`
`role`	`STRING`
`slack_user_id`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: users__custom_roles

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

workflows (12 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`version`	`FLOAT64`
`continue_on_step_error`	`BOOL`
`id`	`STRING`
`include_private_incidents`	`BOOL`
`name`	`STRING`
`runs_from`	`STRING`
`runs_on_incidents`	`STRING`
`state`	`STRING`
`trigger__label`	`STRING`
`trigger__name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__condition_groups

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__condition_groups__conditions

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`operation__label`	`STRING`
`operation__value`	`STRING`
`subject__label`	`STRING`
`subject__reference`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__condition_groupsconditionsparam_bindings

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__condition_groupsconditionsparam_bindings__array_value

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`label`	`STRING`
`literal`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__expressions

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__once_for

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`type`	`STRING`
`array`	`BOOL`
`key`	`STRING`
`label`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__runs_on_incident_modes

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: workflows__steps

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`label`	`STRING`
`name`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

How the Incident.io sync works

After the first load, Kaivo keeps your BigQuery warehouse up to date for you. Where Incident.io supports it, each sync pulls only new and changed records so it stays fast; otherwise it refreshes the whole table. Every record keeps its original ID, so you won't get duplicate rows.

Frequently asked questions

How long does the initial sync take for Incident.io?

It depends on how much history is in your Incident.io account. Most initial syncs finish within minutes, while large accounts can take a few hours. After that, syncs only fetch new and changed records, so they're much faster.

Can I sync only some tables or columns?

Yes. You pick which tables to sync when you set up the connection and can change the selection later. Tables you don't select are never copied to your warehouse.

What happens when Incident.io's schema changes?

New fields are never added automatically. You choose which fields to sync, so data you haven't selected (sensitive personal data, for example) never lands in your warehouse. When a new field appears, it becomes available for you to add. What happens to removed or renamed fields depends on a table's sync mode: full-refresh tables always match what's currently in Incident.io, so dropped fields disappear, while incremental tables keep their existing columns and history, so an old field stays and newly added fields fill in over time.

Your data lives in your own Kaivo-managed BigQuery warehouse, so the most direct option is to delete or anonymise specific records right in BigQuery. If you delete data in Incident.io instead, full-refresh tables drop it on the next sync, while incremental tables keep it, so you would remove the row in BigQuery or ask us to run a full refresh. To remove everything, delete the Incident.io connector in Kaivo and all of its synced data is deleted with it.

Common use cases for Incident.io data

Incident trends

Use incidents and incident_updates to track frequency, severity, and resolution over time.

Response analysis

Join incident_roles and incident_timestamps to measure response and resolution times.

On-call load

Use schedules and users to see how on-call and response load is shared.

Follow-up tracking

Use actions and follow-ups to ensure post-incident work gets done.

Use Incident.io data in your AI and BI tools

Once Incident.io data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools or any BI tool that connects to BigQuery. Here's how the most common destinations work with Incident.io data.

Claude

Use Kaivo's MCP server to give Claude secure, workspace-scoped access to your data. Setup guide →

Power BI

Microsoft's BI tool with a native BigQuery connector. Supports direct query and scheduled refresh. Setup guide →

Data Studio

Free Google BI tool with native BigQuery support. One-click connection to your Kaivo warehouse; great for SMB teams on Google Workspace. Setup guide →

Tableau

The premium analytics standard, with native BigQuery integration. Setup guide →

Google Sheets

Use Connected Sheets to query BigQuery directly from a spreadsheet, with no SQL. Setup guide →

Excel

Connect via Power Query's BigQuery connector. Setup guide →

Metabase

Open-source BI tool with strong BigQuery support. Setup guide →

See our pricing page for Incident.io connector pricing and plan details.

Adform: Sync Adform to BigQuery.
Amplitude: Sync Amplitude to BigQuery.
Auth0: Sync Auth0 to BigQuery.
Convex: Sync Convex to BigQuery.
GitHub: Sync GitHub to BigQuery.
GitLab: Sync GitLab to BigQuery.

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