ChargeDesk connector

Set up the ChargeDesk connector in Kaivo: authentication, configuration, the 4 BigQuery tables it syncs, and answers to common questions.

Written By Lauri Raivio

Last updated 16 days ago

Kaivo is a fully managed data platform that syncs your ChargeDesk data into a Google BigQuery warehouse and keeps it up to date automatically. There is no pipeline to build and no infrastructure to run, so you can spend your time analysing your payment and finance data instead of moving it.

What is the ChargeDesk connector

Sync your ChargeDesk billing data into BigQuery with Kaivo to analyse charges, subscriptions, and customers alongside the rest of your finance data.

Category	Finance & Payments
Authentication	API key
Setup	Self-service

Getting started with the ChargeDesk connector

Sign up for Kaivo and create a workspace.
Connect your ChargeDesk account.
Choose which tables to sync.
Wait for the initial sync to finish.
Query your data in BigQuery or your favourite AI or BI tool.

Authenticating ChargeDesk

Authenticate with your Secret Key.

Field	Description
Secret Key	Your ChargeDesk secret key, used as the HTTP Basic Auth username. Enable API access and find your key at chargedesk.com/connect/api.

Tables and columns synced from ChargeDesk

Kaivo syncs 4 tables from ChargeDesk into a dedicated dataset in your BigQuery warehouse. Click any table to see its columns and types.

charges (60 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`metadata`	`JSON`
`amount`	`STRING`
`object`	`STRING`
`status`	`STRING`
`company`	`STRING`
`is_paid`	`BOOL`
`currency`	`STRING`
`occurred`	`STRING`
`added_tax`	`STRING`
`charge_id`	`STRING`
`sent_void`	`STRING`
`gateway_id`	`STRING`
`manage_url`	`STRING`
`name_email`	`STRING`
`product_id`	`STRING`
`accurate_at`	`STRING`
`audited_job`	`STRING`
`customer_id`	`STRING`
`gateway_url`	`STRING`
`invoice_url`	`STRING`
`refunded_at`	`STRING`
`status_text`	`STRING`
`support_url`	`STRING`
`product_desc`	`STRING`
`sent_dunning`	`STRING`
`sent_invoice`	`STRING`
`sent_receipt`	`STRING`
`amount_symbol`	`STRING`
`customer_name`	`STRING`
`last_4_digits`	`STRING`
`support_email`	`STRING`
`customer_email`	`STRING`
`customer_phone`	`STRING`
`failure_reason`	`STRING`
`payment_method`	`STRING`
`sent_authorize`	`STRING`
`transaction_id`	`STRING`
`amount_refunded`	`STRING`
`email_last_sent`	`FLOAT64`
`name_send_email`	`STRING`
`subscription_id`	`STRING`
`amount_formatted`	`STRING`
`customer_country`	`STRING`
`customer_username`	`STRING`
`occurred_relative`	`STRING`
`amount_with_commas`	`STRING`
`occurred_formatted`	`STRING`
`payment_method_bank`	`STRING`
`sent_refund_receipt`	`STRING`
`invoice_download_url`	`STRING`
`payment_method_brand`	`STRING`
`customer_email_domain`	`STRING`
`refunded_at_formatted`	`STRING`
`sent_invoice_reminder`	`STRING`
`statement_description`	`STRING`
`payment_method_describe`	`STRING`
`amount_refunded_formatted`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: charges__logs

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: charges__methods_active

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: charges__methods_supported

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

customers (40 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`fax`	`STRING`
`name`	`STRING`
`email`	`STRING`
`phone`	`STRING`
`edited`	`STRING`
`object`	`STRING`
`charges`	`FLOAT64`
`company`	`STRING`
`country`	`STRING`
`tickets`	`STRING`
`website`	`STRING`
`username`	`STRING`
`has_items`	`STRING`
`delinquent`	`STRING`
`first_name`	`STRING`
`first_seen`	`FLOAT64`
`gateway_id`	`STRING`
`manage_url`	`STRING`
`tax_number`	`STRING`
`accurate_at`	`STRING`
`customer_id`	`STRING`
`gateway_url`	`STRING`
`card_on_file`	`STRING`
`email_domain`	`STRING`
`send_email_to`	`STRING`
`last_charge_id`	`STRING`
`tax_number_abr`	`STRING`
`billing_address`	`STRING`
`invoice_details`	`STRING`
`customer_company`	`STRING`
`last_paid_charge`	`STRING`
`readable_country`	`STRING`
`shipping_address`	`STRING`
`unsubscribe_void`	`STRING`
`unsubscribe_refunds`	`STRING`
`unsubscribe_receipts`	`STRING`
`unsubscribe_authorize`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customers__metadata

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customers__logs

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customers__items

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customers__subscriptions

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`metadata`	`JSON`
`amount`	`STRING`
`object`	`STRING`
`status`	`STRING`
`charges`	`FLOAT64`
`company`	`STRING`
`currency`	`STRING`
`ended_at`	`STRING`
`has_meta`	`STRING`
`interval`	`STRING`
`quantity`	`STRING`
`has_items`	`STRING`
`trial_end`	`STRING`
`first_seen`	`FLOAT64`
`gateway_id`	`STRING`
`last_email`	`STRING`
`manage_url`	`STRING`
`product_id`	`STRING`
`accurate_at`	`STRING`
`canceled_at`	`STRING`
`customer_id`	`STRING`
`gateway_url`	`STRING`
`status_text`	`STRING`
`trial_start`	`STRING`
`product_desc`	`STRING`
`setup_amount`	`STRING`
`amount_symbol`	`STRING`
`interval_count`	`STRING`
`subscription_id`	`STRING`
`amount_formatted`	`STRING`
`readable_interval`	`STRING`
`trial_period_days`	`STRING`
`current_period_end`	`STRING`
`current_period_start`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customerssubscriptionslogs

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customerssubscriptionsitems

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`amount`	`STRING`
`item_id`	`STRING`
`percent`	`STRING`
`currency`	`STRING`
`quantity`	`STRING`
`amount_formatted`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customerssubscriptionsmethods_active

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customerssubscriptionsmethods_supported

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customers__methods_active

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: customers__methods_supported

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

products (26 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`url`	`STRING`
`name`	`STRING`
`amount`	`STRING`
`status`	`STRING`
`charges`	`FLOAT64`
`company`	`STRING`
`taxable`	`FLOAT64`
`currency`	`STRING`
`interval`	`STRING`
`quantity`	`STRING`
`chargeable`	`STRING`
`first_seen`	`FLOAT64`
`gateway_id`	`STRING`
`product_id`	`STRING`
`support_url`	`STRING`
`setup_amount`	`STRING`
`amount_symbol`	`STRING`
`has_agent_log`	`STRING`
`interval_count`	`STRING`
`amount_formatted`	`STRING`
`readable_interval`	`STRING`
`trial_period_days`	`STRING`
`billing_cycles_total`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: products__logs

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

subscriptions (36 columns)

Column	Type	Description
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`metadata`	`JSON`
`amount`	`STRING`
`object`	`STRING`
`status`	`STRING`
`charges`	`FLOAT64`
`company`	`STRING`
`currency`	`STRING`
`ended_at`	`STRING`
`has_meta`	`STRING`
`interval`	`STRING`
`quantity`	`STRING`
`has_items`	`STRING`
`trial_end`	`STRING`
`first_seen`	`FLOAT64`
`gateway_id`	`STRING`
`last_email`	`STRING`
`manage_url`	`STRING`
`product_id`	`STRING`
`accurate_at`	`STRING`
`canceled_at`	`STRING`
`customer_id`	`STRING`
`gateway_url`	`STRING`
`status_text`	`STRING`
`trial_start`	`STRING`
`product_desc`	`STRING`
`setup_amount`	`STRING`
`amount_symbol`	`STRING`
`interval_count`	`STRING`
`subscription_id`	`STRING`
`amount_formatted`	`STRING`
`readable_interval`	`STRING`
`trial_period_days`	`STRING`
`current_period_end`	`STRING`
`current_period_start`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: subscriptions__logs

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`JSON`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: subscriptions__items

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`description`	`STRING`
`amount`	`STRING`
`item_id`	`STRING`
`percent`	`STRING`
`currency`	`STRING`
`quantity`	`STRING`
`amount_formatted`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: subscriptions__methods_active

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

Subtable: subscriptions__methods_supported

Column	Type	Description
`_kaivo_parent_id`	`STRING`	Foreign key referencing _kaivo_id in the parent table. Auto-generated by Kaivo.
`_kaivo_id`	`STRING`	Primary key that uniquely identifies the row. Auto-generated by Kaivo.
`value`	`STRING`
`_kaivo_extracted_at`	`TIMESTAMP`	Timestamp that shows when the row was extracted. Auto-generated by Kaivo.

How the ChargeDesk sync works

After the first load, Kaivo keeps your BigQuery warehouse up to date for you. Where ChargeDesk supports it, each sync pulls only new and changed records so it stays fast; otherwise it refreshes the whole table. Every record keeps its original ID, so you won't get duplicate rows.

Frequently asked questions

How long does the initial sync take for ChargeDesk?

It depends on how much history is in your ChargeDesk account. Most initial syncs finish within minutes, while large accounts can take a few hours. After that, syncs only fetch new and changed records, so they're much faster.

Can I sync only some tables or columns?

Yes. You pick which tables to sync when you set up the connection and can change the selection later. Tables you don't select are never copied to your warehouse.

What happens when ChargeDesk's schema changes?

New fields are never added automatically. You choose which fields to sync, so data you haven't selected (sensitive personal data, for example) never lands in your warehouse. When a new field appears, it becomes available for you to add. What happens to removed or renamed fields depends on a table's sync mode: full-refresh tables always match what's currently in ChargeDesk, so dropped fields disappear, while incremental tables keep their existing columns and history, so an old field stays and newly added fields fill in over time.

Your data lives in your own Kaivo-managed BigQuery warehouse, so the most direct option is to delete or anonymise specific records right in BigQuery. If you delete data in ChargeDesk instead, full-refresh tables drop it on the next sync, while incremental tables keep it, so you would remove the row in BigQuery or ask us to run a full refresh. To remove everything, delete the ChargeDesk connector in Kaivo and all of its synced data is deleted with it.

Common use cases for ChargeDesk data

Revenue reporting

Use charges to track payment volume and revenue over time.

Subscription tracking

Bring subscriptions into BigQuery to monitor recurring revenue and churn.

Customer view

Join charges with customers to measure repeat payments and lifetime value.

Use ChargeDesk data in your AI and BI tools

Once ChargeDesk data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools or any BI tool that connects to BigQuery. Here's how the most common destinations work with ChargeDesk data.

Claude

Use Kaivo's MCP server to give Claude secure, workspace-scoped access to your data. Setup guide →

Power BI

Microsoft's BI tool with a native BigQuery connector. Supports direct query and scheduled refresh. Setup guide →

Data Studio

Free Google BI tool with native BigQuery support. One-click connection to your Kaivo warehouse; great for SMB teams on Google Workspace. Setup guide →

Tableau

The premium analytics standard, with native BigQuery integration. Setup guide →

Google Sheets

Use Connected Sheets to query BigQuery directly from a spreadsheet, with no SQL. Setup guide →

Excel

Connect via Power Query's BigQuery connector. Setup guide →

Metabase

Open-source BI tool with strong BigQuery support. Setup guide →

See our pricing page for ChargeDesk connector pricing and plan details.

Chargebee: Sync Chargebee to BigQuery.
ChartMogul: Sync ChartMogul to BigQuery.
Fennoa: Sync Fennoa to BigQuery.
Fortnox: Sync Fortnox to BigQuery.
FreshBooks: Sync FreshBooks to BigQuery.
PayPal Enterprise Payments: Sync PayPal Enterprise Payments to BigQuery.

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