Custobar connector

Set up the Custobar connector in Kaivo: authentication, configuration, the BigQuery tables it syncs, and answers to common questions.

Written By Lauri Raivio

Last updated About 4 hours ago

Kaivo is a fully managed data platform that syncs your Custobar data into a Google BigQuery warehouse and keeps it up to date automatically. There is no pipeline to build and no infrastructure to run, so you can spend your time analysing your CRM data instead of moving it.

What is the Custobar connector

Sync your Custobar customer and marketing data into BigQuery with Kaivo to analyse customers, campaigns, and sales in one place.

CategoryCRM, Marketing & Sales
StatusGenerally available
AuthenticationAPI key
SetupSelf-service

Getting started with the Custobar connector

  1. Sign up for Kaivo and create a workspace.
  2. Connect your Custobar account.
  3. Choose which tables to sync.
  4. Wait for the initial sync to finish.
  5. Query your data in BigQuery or your favourite AI or BI tool.

Authenticating Custobar

Authenticate with your API Key.

FieldDescription
API Key

Custobar API key with access to the following endpoints:

  • GET /api/data/customers/
  • GET /api/data/events/
  • GET /api/data/products/
  • GET /api/data/sales/

Configuring the Custobar connector

When you set up the connector, you provide:

FieldDescription
Company

Company name exactly as in the Custobar URL (e.g. https://COMPANY.custobar.com/).

Event Types

Only events with the selected types are fetched. See here.

Event Start Date

Only events starting from this date are fetched

Tables and columns synced from Custobar

The streams and columns for this connector aren't listed automatically yet.

How the Custobar sync works

After the first load, Kaivo keeps your BigQuery warehouse up to date for you. Where Custobar supports it, each sync pulls only new and changed records so it stays fast; otherwise it refreshes the whole table. Every record keeps its original ID, so you won't get duplicate rows.

Frequently asked questions

How long does the initial sync take for Custobar?

It depends on how much history is in your Custobar account. Most initial syncs finish within minutes, while large accounts can take a few hours. After that, syncs only fetch new and changed records, so they're much faster.

Can I sync only some tables or columns?

Yes. You pick which tables to sync when you set up the connection and can change the selection later. Tables you don't select are never copied to your warehouse.

What happens when Custobar's schema changes?

New fields are never added automatically. You choose which fields to sync, so data you haven't selected (sensitive personal data, for example) never lands in your warehouse. When a new field appears, it becomes available for you to add. What happens to removed or renamed fields depends on a table's sync mode: full-refresh tables always match what's currently in Custobar, so dropped fields disappear, while incremental tables keep their existing columns and history, so an old field stays and newly added fields fill in over time.

How do I handle GDPR or data deletion requests?

Your data lives in your own Kaivo-managed BigQuery warehouse, so the most direct option is to delete or anonymise specific records right in BigQuery. If you delete data in Custobar instead, full-refresh tables drop it on the next sync, while incremental tables keep it, so you would remove the row in BigQuery or ask us to run a full refresh. To remove everything, delete the Custobar connector in Kaivo and all of its synced data is deleted with it.

Common use cases for Custobar data

Customer segments

Analyse your customer records to build segments and understand buying behaviour.

Campaign performance

Track campaign sends and engagement to see what drives sales.

Report on purchases over time to monitor revenue and repeat buying.

Marketing and sales together

Combine Custobar data with the rest of your data in BigQuery to connect campaigns to revenue.

Use Custobar data in your AI and BI tools

Once Custobar data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools or any BI tool that connects to BigQuery. Here's how the most common destinations work with Custobar data.

Claude

Use Kaivo's MCP server to give Claude secure, workspace-scoped access to your data. Setup guide →

Power BI

Microsoft's BI tool with a native BigQuery connector. Supports direct query and scheduled refresh. Setup guide →

Data Studio

Free Google BI tool with native BigQuery support. One-click connection to your Kaivo warehouse; great for SMB teams on Google Workspace. Setup guide →

Tableau

The premium analytics standard, with native BigQuery integration. Setup guide →

Google Sheets

Use Connected Sheets to query BigQuery directly from a spreadsheet, with no SQL. Setup guide →

Excel

Connect via Power Query's BigQuery connector. Setup guide →

Metabase

Open-source BI tool with strong BigQuery support. Setup guide →

See our pricing page for Custobar connector pricing and plan details.