Akeneo connector

Set up the Akeneo connector in Kaivo: authentication, configuration, the 11 BigQuery tables it syncs, and answers to common questions.

Written By Lauri Raivio

Last updated About 3 hours ago

Kaivo is a fully managed data platform that syncs your Akeneo data into a Google BigQuery warehouse and keeps it up to date automatically. There is no pipeline to build and no infrastructure to run, so you can spend your time analysing your e-commerce data instead of moving it.

What is the Akeneo connector

Sync your Akeneo product catalogue into BigQuery with Kaivo to audit product data quality and completeness across channels and locales.

CategoryE-commerce
StatusGenerally available
AuthenticationUsername and password
SetupSelf-service

Getting started with the Akeneo connector

  1. Sign up for Kaivo and create a workspace.
  2. Connect your Akeneo account.
  3. Choose which tables to sync.
  4. Wait for the initial sync to finish.
  5. Query your data in BigQuery or your favourite AI or BI tool.

Authenticating Akeneo

Connect with your Akeneo login. You provide:

FieldDescription
Password

The password of the API connection in your Akeneo PIM.

Secret

The client secret of the API connection in your Akeneo PIM.

Prerequisites

To connect, you need API credentials from your Akeneo PIM:

  1. In your Akeneo PIM, go to System β†’ API connections and create a new connection.
  2. Note the Client ID, Secret, Username, and Password shown for that connection.
  3. Enter your Akeneo instance URL and those credentials below.

Need help? Reach our team via the chat in the bottom-right corner.

Configuring the Akeneo connector

When you set up the connector, you provide:

FieldDescription
Host

The base URL of your Akeneo PIM instance, e.g. https://my-store.trial.akeneo.cloud.

API Username

The username of the API connection in your Akeneo PIM.

Client ID

The client ID of the API connection in your Akeneo PIM.

Tables and columns synced from Akeneo

Kaivo syncs 11 tables from Akeneo into a dedicated dataset in your BigQuery warehouse. Click any table to see its columns and types.

How the Akeneo sync works

After the first load, Kaivo keeps your BigQuery warehouse up to date for you. Where Akeneo supports it, each sync pulls only new and changed records so it stays fast; otherwise it refreshes the whole table. Every record keeps its original ID, so you won't get duplicate rows.

Frequently asked questions

How long does the initial sync take for Akeneo?

It depends on how much history is in your Akeneo account. Most initial syncs finish within minutes, while large accounts can take a few hours. After that, syncs only fetch new and changed records, so they're much faster.

Can I sync only some tables or columns?

Yes. You pick which tables to sync when you set up the connection and can change the selection later. Tables you don't select are never copied to your warehouse.

What happens when Akeneo's schema changes?

New fields are never added automatically. You choose which fields to sync, so data you haven't selected (sensitive personal data, for example) never lands in your warehouse. When a new field appears, it becomes available for you to add. What happens to removed or renamed fields depends on a table's sync mode: full-refresh tables always match what's currently in Akeneo, so dropped fields disappear, while incremental tables keep their existing columns and history, so an old field stays and newly added fields fill in over time.

How do I handle GDPR or data deletion requests?

Your data lives in your own Kaivo-managed BigQuery warehouse, so the most direct option is to delete or anonymise specific records right in BigQuery. If you delete data in Akeneo instead, full-refresh tables drop it on the next sync, while incremental tables keep it, so you would remove the row in BigQuery or ask us to run a full refresh. To remove everything, delete the Akeneo connector in Kaivo and all of its synced data is deleted with it.

Common use cases for Akeneo data

Catalogue completeness

Join products with attributes and families to find missing or incomplete product information.

Channel readiness

Use channels and locales to check which products are ready to publish in each market.

Category structure

Analyse categories and family_variants to understand how your catalogue is organised.

Attribute coverage

Bring attributes and attribute_groups together to measure how consistently products are described.

Use Akeneo data in your AI and BI tools

Once Akeneo data lands in your Kaivo-managed BigQuery warehouse, you can explore it with AI tools or any BI tool that connects to BigQuery. Here's how the most common destinations work with Akeneo data.

Claude

Use Kaivo's MCP server to give Claude secure, workspace-scoped access to your data. Setup guide β†’

Power BI

Microsoft's BI tool with a native BigQuery connector. Supports direct query and scheduled refresh. Setup guide β†’

Data Studio

Free Google BI tool with native BigQuery support. One-click connection to your Kaivo warehouse; great for SMB teams on Google Workspace. Setup guide β†’

Tableau

The premium analytics standard, with native BigQuery integration. Setup guide β†’

Google Sheets

Use Connected Sheets to query BigQuery directly from a spreadsheet, with no SQL. Setup guide β†’

Excel

Connect via Power Query's BigQuery connector. Setup guide β†’

Metabase

Open-source BI tool with strong BigQuery support. Setup guide β†’

See our pricing page for Akeneo connector pricing and plan details.